Innovation drivers you miss while chasing growth
I am not talking about efficiently acquiring customers.
99% of businesses focus only on front stage:
- pleasing customers
- through personalization
- constantly chasing loyalty to grow.
Without innovating infrastructure that leads to sustainable growth.
Every business has a front and back stage.
Having worked on projects for both, here are 10 areas where improvement is needed:
1. Tools that make work efficient
2. Tech that elevates the business
3. Partnerships that expand your reach
4. Processes that support the front stage
5. Skills that develop talent to the next level
6. Channels that are smooth and frictionless
6. Customer experiences that people talk about
8. Support systems that coordinate and organize
9. Culture that makes everyone love the workplace
10. Value proposition that compels prospects to buy
Every component must interact seamlessly to achieve your ultimate goal.
Think of the business as a perfectly tuned vending machine, delivering exactly what your customers crave, when they need it.
Become that machine — a trusted source that keeps customers coming back, eager for more.
P.S. Which component from the 10 is the most important?
Thanks for reading,
Ahmed
Neostrateje if you want to score how well you solve business problems and deliver outcomes.