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If definition of discovery is a call? You have a problem:

1 min readApr 24, 2025

“Pain points” won’t give you the clarity you need.

Discovery is: Exploring and understanding a business’s goals, customers, or challenges to uncover opportunities.

And then….

You design: Turning those insights into a creative plan that improves the business model, customer experience, or growth.

How I integrate discovery + design process together in my consulting projects:

1. Discovery Stage Process:

- Understanding.
- Researching.
- Questioning.
- Mapping.
- Analyzing.
- Synthesizing.
- Uncovering insights.

→ You should know how to move forward.

2. Design Stage Process:

A) Ideate opportunity:
- Design prototype in any form
- Validate.
- Iterate .

B) Finalize:
- Requirements/capabilities.
- How solution works.
- Roadmap.
- Priorities
- Risks.

→ You have validated direction to plan and implement.

Why discovery + design are important?

1. Understand need deeply before jumping to solution.
2. Reduce uncertainty and make informed decisions.
3. Identify gaps and inefficiencies that aren’t obvious.
4. Spark innovation by revealing new perspectives.
5. Validate assumptions to ensure you’re on right path.

When to use discovery and design?

For any challenge you want to solve with success.
For any need you want to deliver with success.
For any new idea you want to build with success.

Discover and design — your only way to move forward with confidence toward business outcomes, instead of relying on guesswork.

P.S. Does discovery overwhelm you?

Thanks for reading,

Ahmed

Neostrateje if you want to score how well you solve business problems and deliver outcomes.

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Ahmed Bousuwa
Ahmed Bousuwa

Written by Ahmed Bousuwa

You bring business chaos. I bring clarity, solution & growth. Design Strategist for businesses want to progress | Experience Design | Business innovation.

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